Delivery Policy

Every order is lovingly created and crafted just for your dog. Because each item is created individually, we take a little extra time to make sure it’s absolutely perfect before sending it your way.

Processing Your Order

  • Made to Order: Each product is custom-made with care, taking around 1–3 days in 80% of cases before dispatch.
  • Busy Periods: During holidays or high-demand times, processing may take slightly longer — but we promise it’s worth the wait!

UK & Worldwide Delivery

  • UK Delivery: All UK orders include FREE Tracked Delivery — delivered straight to your door.
  • Tracking Updates: You’ll receive an email with your tracking link once your parcel leaves our workshop.
  • Worldwide Delivery: We deliver globally using trusted carriers. Delivery times vary by region — see below for details.

Need to Update Your Address?

If you spot an error in your delivery address:
– Reply to your order confirmation email within 6 hours, or
– Contact our friendly UK team at support@pawsforgifts.com.

Our Promise to You

We’ve proudly delivered to thousands of happy dog parents and are committed to exceptional care. If you haven’t received your dispatch confirmation within 7 working days, or have any questions, please reach out at support@pawsforgifts.com — we’re always happy to help.

🌍 Estimated Delivery Times

🇬🇧 United Kingdom
Priority UK Delivery: 5–8 days
🇪🇺 Europe
Germany / France / Netherlands / Denmark / Sweden / Belgium / Spain / Italy: 5–8 days
Portugal: 6–10 days
Switzerland / Norway: 7–12 days
Rest of Europe: 7–14 days
🇺🇸 North America
USA: 5–8 days
Canada: 8–14 days
🇦🇺 Oceania
Australia: 5–8 days
New Zealand: 6–10 days
🌏 Asia & Middle East
Singapore / Japan / South Korea: 7–12 days
UAE / Saudi Arabia: 7–15 days
India / Malaysia / Thailand / Philippines: 10–20 days
🌎 South America
Brazil: 10–20 days
🐶 Every order is handcrafted with care — the same love we’d give our own pets.
Thank you for supporting a UK small business that loves dogs as much as you do!